Technical Support (Junior - Open For Fresher)

Lập trình Phần mềm
8,000,000 - 10,000,000 vnđ
Thành phố Hà Nội

Hạn nộp hồ sơ 07/05/2024

Ứng tuyển

LOTTE DATA COMMUNICATION VIETNAM

Tầng 31, tòa Tây, Lotte centre, 54 Liễu Giai, Cổng Vị, Ba Đình, Hà Nội

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Ngành nghề:

Lập trình Phần mềm

Khu vực:

Thành phố Hà Nội Quận Ba Đình

Mô tả công việc

• Install PC, prepare IT stuff for newcomers, configure, support, and maintain software, hardware, networks, computers, servers, routers, and cablings.
• Provide support to users; work directly with them to resolve their problems related to any IT services.
• Establish accounts for new users and assist with password or login problems.
• Ensure optimal performance and high availability for all software, hardware, and networks.
• Troubleshoot and monitor networks, servers, and workstation computer software/hardware problems to maintain an efficient environment with minimal interruption to the operation.
• Troubleshooting network problems and outages; scheduling upgrades; collaborating with ISPs/partners on network optimization.
• Support the implementation of new solutions or applications.
• Perform role-based access control to ensure that only authorized users can access specific resources/information based on their responsibilities.
• Monitor and manage user’s network usage, protect users from unsafe, dangerous, illegal, and harmful websites or materials.
• Monitor the system daily and respond immediately to DB, POS hardware/software, Finance software, security, or usability concerns to partner or management.

Yêu cầu

Male
College/University Degree in IT.
Experience at least 1- 2 years in IT System Management and familiar with all IT things,
Fresher will be also accepted with good technical skill and/or system certificates
Experience or understanding of Cisco, Fortinet networking products (CCNA certification level is a plus).
Must understand most of the following OS: Windows server, Linux/Unix (obligation) including practical experience in a corporate environment serving customers.
Knowledge of firewalls, load balancing, WAN technologies, software-defined/ virtualized networking, unified networking, multi-context networking devices and application delivery controllers.
Strong customer facing experience.
English Communication. Able to explain technical problems in a simple way.
Team player, flexible attitude and reliable
Certified application developer is a plus

Quyền lợi

13th month salary.
Annual salary review
Dedicated budget for staff training: technical, soft skills, English, Korean classes.
Provide Travel Expense for work
We pay health and social insurance.
We pay PIT
Birthday gift
Marriage Gift
Baby born Gift
Holiday and Tet Gift
Funeral support
12 days of annual leave + 1 days of Establishment Ceremony Date + 2 days of Refresh Leave for 1 year joined
We provide yearly health check-ups with International Hospital.
Team Building activities:
Annual outdoor Team building
Monthly birthday Party

Địa điểm làm việc

Tầng 31, tòa Tây, Lotte centre, 54 Liễu Giai, Cổng Vị, Ba Đình, Hà Nội

Thông tin chung

Kịnh nghiệm

1 năm

Mức lương

8,000,000 - 10,000,000 vnđ

Số lượng

Công việc liên quan

152

IT Comtor (Korean Speaking)

Lập trình Phần mềm